学习生活
1.我去私立医院接受治疗可以获得保险吗？
不可以。国际学生加入的医疗保险责任所涉及的医疗机构仅限于在中华人民共和国大陆境内的公立医院。
2. 我在国内已经购买了其他保险，也需要购买吗？
需要购买来华留学生保险。
3.学校提供住宿吗？学生可以住校外吗？
学校提供住宿，学生可以自行决定在校内或者校外居住。
4.居住期间有哪些安全注意事项？
防盗：离开房间务必锁好门窗，贵重物品单独存放并上锁，不随意带陌生人进入宿舍。
防火：严禁使用电热毯、电取暖器等违规电器，离开时关闭所有电源，不携带电动车电瓶入室内充电，熟悉火灾逃生路线。
财产安全：定期更换银行卡、手机等密码，不随意透露证件号、银行账户等信息，警惕要求转账或提供个人信息的陌生电话、短信。
5.中国的交通规则有哪些特别需要注意的地方？
中国实行右侧通行，机动车驾驶位在左侧。行人需在人行道内行走，电动自行车、电动三轮车等需登记后方可上路行驶。乘坐公共交通时，公交车遵循 “前门上车、后门下车” 规则，地铁内禁止大声喧哗和饮食。建议通过《中华人民共和国道路交通安全法》官网查询详细规定。
6.在华如何便捷支付？可以使用国外银行卡吗？
中国主流支付方式为移动支付，微信支付和支付宝是最常用的两大平台。留学生可凭护照到中国境内银行（如中国银行、工商银行）办理储蓄卡，绑定银行卡后开通移动支付功能，即可在商场、餐厅、便利店等绝大多数场所扫码支付。国外银行卡（如 Visa、MasterCard）在部分大型酒店、国际机场免税店可使用，但日常小额消费场景支持度较低，且可能产生跨境手续费，建议优先使用国内移动支付或储蓄卡。
7.银行卡丢失或被盗刷该如何紧急处理？
首先立即拨打银行客服热线挂失（如中国银行 95566、工商银行 95588），说明身份信息及账户情况，避免资金进一步损失。24 小时内携带护照、居留许可到开户网点办理正式挂失手续，部分银行支持线上补办实体卡，新卡通常 7 个工作日内邮寄至预留地址。若发生盗刷，需留存交易记录截图、挂失凭证等材料，向银行提交盗刷申诉，同时可向 110 报案获取报案回执，作为申诉补充证明。补办新卡后，需及时更新绑定的移动支付及各类代扣服务信息。
8.如何办理手机卡和网络套餐？有哪些注意事项？
需持本人护照到中国移动、中国联通、中国电信的线下营业厅办理手机卡。办理时可根据需求选择套餐，常见套餐包含国内通话时长、流量（分国内通用流量和定向流量），每月费用通常在 50-100 元人民币。注意事项：办理时需实名登记，务必确认套餐有效期及是否包含国际漫游功能（如需与家人跨国通话可开通）；退网时需携带身份证（如有）或护照到营业厅办理，避免因欠费影响个人信用记录。
9.留学生可以打工/兼职/实习吗？
留学生进校连续学习一年以后，无任何不良表现，学业表现和出勤率合格，经过学院同意和国际学院办公室审批，可以从事勤工助学活动。工作内容需和所学专业相关，不得从事任何有毒有害和危险的工作，工作地点在校区内，每周工作时间不得超过八个小时，并购买勤工助学保险。如学院安排有校内外实习，按学院的安排执行。除此之外，不能以任何形式进行校外打工/兼职/实习，否则会面临高额罚款。
10.我到达成都后，学校会安排接机吗？
我校不提供接机，请同学们按照指南自行到达学校。你可以选择出租车、网约车、地铁等。如选择乘坐出租车，请选择合法运营的出租车。
learning about life
1. Can I obtain insurance coverage for treatment at a private hospital?
No. The medical insurance coverage for international students is limited to public hospitals within the territory of the People's Republic of China.
2. I already have other insurance in China. Do I need to buy more?
Students coming to China need to buy insurance.
3. Does the school provide accommodation? Can students live off-campus?
The school provides accommodation, and students can choose to live on or off campus.
4. What are the safety precautions during residence?
Anti-theft: Always lock doors and windows when leaving the room, store valuables separately and lock them, and do not bring strangers into the dormitory.
Fire Prevention: The use of non-compliant electrical appliances such as electric blankets and heaters is strictly prohibited. All power sources must be turned off before leaving. Do not bring electric vehicle batteries indoors for charging. Familiarize yourself with the fire escape routes.
Personal security: Change passwords for bank cards and mobile phones regularly, do not disclose ID numbers or bank account information casually, and be vigilant against suspicious calls or messages requesting transfers or personal data.
5. What are the special points to pay attention to in China's traffic rules?
China implements right-side traffic, with the driver's seat on the left. Pedestrians must walk on the sidewalk, and electric bicycles, tricycles, and other vehicles must be registered before they can be driven on the road. When taking public transportation, buses follow the rule of "boarding through the front door and alighting through the rear door," and loud talking and eating are prohibited on the subway. It is recommended to check the detailed regulations on the official website of the Road Traffic Safety Law of the People's Republic of China.
6. How to make convenient payments in China? Can I use foreign bank cards?
The mainstream payment method in China is mobile payment, with WeChat Pay and Alipay being the two most commonly used platforms. International students can apply for a savings card at Chinese banks (such as Bank of China and Industrial and Commercial Bank of China) with their passports, bind the bank card, and activate the mobile payment function. This allows them to pay by scanning the QR code in most places, such as shopping malls, restaurants, and convenience stores. Foreign bank cards (such as Visa and MasterCard) can be used in some large hotels and duty-free shops at international airports, but they have limited support for daily small-amount transactions and may incur cross-border fees. It is recommended to prioritize domestic mobile payment or savings cards.
7. How to handle a lost bank card or unauthorized transactions?
First, immediately contact your bank's customer service hotline (e.g., Bank of China: 95566; Industrial and Commercial Bank of China: 95588) to report the loss, providing your identity details and account information to prevent further financial loss. Within 24 hours, visit the branch where you opened the account with your passport and residence permit to complete the formal loss report. Some banks offer online replacement of physical cards, with new cards typically mailed to your registered address within 7 business days. In case of unauthorized transactions, retain transaction screenshots and loss report documents, submit a fraud complaint to the bank, and file a police report with 110 (China's emergency number) for a receipt as supplementary evidence. After obtaining a new card, promptly update all linked mobile payment and auto-debit services.
8. How to apply for a mobile SIM card and data plan? What should I keep in mind?
To obtain a mobile SIM card, visit any China Mobile, China Unicom, or China Telecom branch with your passport. You can choose from various plans including domestic call minutes and data (divided into standard and targeted data), typically costing 50-100 RMB monthly. Important notes: 1) Complete real-name registration and verify plan validity with international roaming options (available for cross-border calls with family members); 2) Bring your ID (if applicable) or passport when canceling service to avoid credit deductions from unpaid bills.
9. Can international students work part-time or intern?
International students who have completed one year of continuous study without misconduct, with satisfactory academic performance and attendance, may engage in work-study programs upon approval by the college and the International College Office. The work must be related to their major and must not involve toxic, hazardous, or dangerous activities. The work location must be on campus, with a maximum weekly working time of eight hours, and work-study insurance must be purchased. If the college arranges on-campus or off-campus internships, students must comply with the college's arrangements. Additionally, students are prohibited from engaging in any off-campus part-time jobs, internships, or other extracurricular activities, as such violations may result in substantial fines.
10. Will the school arrange a pick-up for me after I arrive in Chengdu?
Our school does not provide airport pickup services. Please arrive at the school according to the guide. You may choose taxis, ride-hailing services, or subways. If you opt for a taxi, please select a legally operating taxi.
